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Subscription and Refund Policy

Version
1.2.0
Effective
Last updated

Monthly subscription

Basic is free. Pro costs 50 USD per month plus applicable tax and renews automatically each month. You are charged when you subscribe, or when your free trial ends if you started one, and at the start of each billing period after that until you cancel. Checkout shows the price, tax, and total before you authorize payment.

Free trials

We sometimes offer a free trial of Pro for a limited time. Checkout asks for a payment card and shows the date the trial ends, and nothing is charged during the trial. When the trial ends, Pro renews automatically at 50 USD per month plus applicable tax, and your card is charged then unless you have canceled. To avoid the charge, select Cancel subscription on the Plan page before the trial ends. You keep Pro until the trial ends, then your account moves to Basic and you are not charged. Each account can have one free trial, and accounts that have had a subscription cannot start one. If the first charge after a trial fails, your account moves to Basic right away.

Renewal and cancellation

Cancel online at any time on the Plan page to stop the next charge. Pro stays active until the end of the paid period, then your account moves to Basic, and you can resume before that date. Deleting your account ends the subscription immediately. Contact support if you cannot cancel online.

Refunds and disputes

Canceling or deleting your account does not trigger a refund or partial-period credit. Email support@mpped.com with your account email and the charge date to report a duplicate, incorrect, or unauthorized charge, or to request a refund. Never send full card details. We review each request and give any refund the law requires. You can still dispute a charge with your payment provider.

Taxes

Stripe calculates tax from your billing address at checkout and on each renewal. Provide accurate billing information. Payment and tax records may be kept as the law requires.

Notices and changes

We send notices of material subscription changes and renewal reminders where the law requires them. A price change never authorizes a charge your legal rights forbid.

Operator and contact

Mapped LLC operates Mapped. Email support@mpped.com with billing questions, and do not include passwords, sign-in codes, or full card details.